abt88 Privacy Policy — How We Protect Your Data

1.Information We Collect

abt88 collects personal data from you directly when you register an account, make a deposit or withdrawal, contact our support team, or interact with our platform in a way that requires you to provide information. We also collect certain data automatically when you access and use the abt88 platform, regardless of whether you are a registered player. The categories of data we collect are set out below.

The personal data we collect includes: (a) Identity and contact data — your full name, date of birth, mobile number, and email address provided at registration; (b) Financial data — the mobile banking number or bank account reference used for transactions (never your PIN or full account credentials); (c) KYC verification data — national identification documents or passport data submitted during identity verification; (d) Technical data — IP address, device identifiers, browser type, operating system, and session data collected automatically when you use the platform; (e) Gameplay and transaction data — records of bets placed, games played, deposits made, and withdrawals processed; (f) Communications data — records of your contact with the abt88 support team via live chat, email, or any other channel.

2.How We Use Your Data

abt88 uses the personal data we collect for the following purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first notifying you and, where required, obtaining your consent:

• Account creation and management — to register your account, verify your identity, and maintain your player profile on the abt88 platform.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain a complete and accurate record of your transaction history.
• Legal compliance — to meet our obligations under applicable anti-money laundering (AML) regulations, KYC requirements, age verification obligations, and any other legal requirements to which abt88 is subject.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other conduct that violates our Terms and Conditions or applicable law.
• Customer support — to respond to your questions, complaints, and requests, and to maintain a record of our communications with you for quality assurance and dispute resolution purposes.
• Platform improvement — to analyse usage patterns, identify technical issues, and improve the features, performance, and user experience of the abt88 platform, using anonymised or aggregated data wherever possible.

3.Legal Basis for Processing

abt88 processes your personal data on the following legal bases. Depending on the specific processing activity, one or more of these bases may apply:

• Contractual necessity — processing that is necessary to fulfil our obligations to you under the abt88 Terms and Conditions, including account management, transaction processing, and customer support.
• Legal obligation — processing that is required to comply with applicable AML regulations, KYC obligations, age verification requirements, and other legal duties to which abt88 is subject.
• Legitimate interests — processing for fraud detection, security monitoring, and platform improvement, where these interests are not overridden by your rights and interests.
• Consent — where we rely on your consent to process your personal data (for example, for direct marketing communications), you have the right to withdraw that consent at any time by contacting support.
• Vital interests — in limited circumstances, we may process personal data to protect the vital interests of you or another person, for example in the context of problem gambling intervention.

Where we rely on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our legitimate interests do not override your fundamental rights and freedoms. Where our processing may significantly affect you, we will seek your explicit consent before proceeding.

4.Data Sharing and Disclosure

abt88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with third parties only in the following circumstances:

• Payment processors — we share the minimum data necessary with our payment partners (including bKash, Nagad, Rocket, and bank partners) to process your deposits and withdrawals securely.
• Identity verification providers — we share identity data with KYC service providers for the purpose of age and identity verification as required by our compliance obligations.
• Law enforcement and regulatory authorities — we will disclose personal data to relevant authorities where required to do so by law, court order, or regulatory requirement, including in connection with AML obligations.
• Fraud prevention agencies — where we have a reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct, we may share relevant data with specialist fraud prevention services or partner platforms to protect the integrity of the abt88 platform and the interests of legitimate players.

5.Data Retention

abt88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The retention periods applicable to different categories of data are determined by the nature of the data and the purpose for which it is held.

In general, account data and transaction records are retained for a minimum of five years following account closure to meet anti-money laundering and regulatory record-keeping requirements. Technical data such as server logs and IP address records may be retained for shorter periods consistent with our security and fraud prevention needs. Where you have requested deletion of your data and no legal retention obligation applies, abt88 will delete or anonymise your personal data within a reasonable timeframe following receipt of your request.

6.Cookies and Tracking Technologies

The abt88 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. The following types of cookies are used on the abt88 platform:

• Essential cookies — these cookies are strictly necessary for the abt88 platform to function. They maintain your login session, remember your language preference, and enable core platform features. Essential cookies cannot be disabled without breaking the platform's core functionality.
• Analytics cookies — these cookies collect anonymised data about how players use the abt88 platform, including which pages are visited most frequently and how long sessions last. This data is used solely to improve platform performance and user experience.
• Preference cookies — these cookies remember your settings and preferences (such as your selected language) so that you do not need to re-enter them each time you visit the platform.
• Security cookies — these cookies assist in identifying and preventing fraudulent activity by tracking session integrity and detecting anomalous behaviour patterns on the abt88 platform.

Most web browsers allow you to control cookies through their settings. You may choose to block or delete cookies; however, doing so may affect the functionality of the abt88 platform and your ability to log in and use certain features. Blocking essential cookies will prevent you from using the platform entirely.

7.Your Data Rights

abt88 respects your rights in relation to your personal data. The following rights are available to you as a registered player on the abt88 platform. To exercise any of these rights, please contact the abt88 support team using the contact details provided at the end of this Policy:

• AccessYou have the right to request a copy of the personal data that abt88 holds about you, together with information about how that data is processed.
• CorrectionYou have the right to request that inaccurate or incomplete personal data held by abt88 about you is corrected or completed without undue delay.
• DeletionYou have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• ObjectionYou have the right to object to the processing of your personal data where abt88 relies on legitimate interests as the legal basis, and we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• RestrictionYou have the right to request that abt88 restricts the processing of your personal data in certain circumstances, for example while a correction request is being considered.
• PortabilityWhere processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible.

abt88 will respond to data rights requests within a reasonable timeframe, ordinarily within 30 calendar days of receipt. In complex cases, this period may be extended, in which case abt88 will notify you of the extension and the reasons for it. abt88 will not charge a fee for responding to data rights requests except where requests are manifestly unfounded or excessive.

8.Data Security

abt88 takes the security of your personal data seriously. We implement and maintain a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the abt88 platform, secure server infrastructure, access controls limiting data access to authorised personnel only, regular security reviews, and staff training on data protection obligations.

While abt88 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, abt88 will notify you without undue delay and will take all appropriate steps to contain and remediate the breach.

9.Third-Party Links and Services

The abt88 platform integrates third-party game content provided by licensed game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These studios may have access to certain technical data (such as session tokens) required to deliver their game content within the abt88 platform. Game studios are contractually required to handle this data in accordance with applicable data protection standards and are not permitted to use it for their own marketing or profiling purposes.

The abt88 platform does not contain links to external third-party websites. However, if you access abt88 through a third-party referral link, please note that abt88 is not responsible for the privacy practices of that third party. We encourage you to review the privacy policies of any third-party services you use in connection with your online gambling activity.

10.Changes to This Privacy Policy

abt88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes that significantly affect how we use your personal data, we will notify registered players via email or an on-platform notification prior to the change taking effect. The following examples may constitute a material change:

• A new category of personal data being collected that was not previously collected.
• A new purpose for which your personal data will be used that is not compatible with the original purpose for which it was collected.
• A new category of third party with whom your personal data will be shared that is not described in the current version of this Policy.

Your continued use of the abt88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you should stop using the platform and may request account closure by contacting support.

11.Minors and Age Verification

The abt88 platform is strictly for persons aged 21 years or older. abt88 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the account registration and KYC process. Where abt88 discovers that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the account will be closed. If you believe that a minor has registered an account on the abt88 platform, please contact us immediately at [email protected].

abt88 strongly encourages parents and guardians to monitor and supervise the online activities of minors in their household. If you suspect that a minor is accessing the abt88 platform, please change your device's access credentials immediately and contact the abt88 support team so that we can take appropriate action.

12.Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how abt88 has handled your personal data, please contact the abt88 data support team. abt88 is committed to addressing privacy-related queries promptly and transparently. All requests will be acknowledged within 72 hours and abt88 will endeavour to provide a substantive response within 30 calendar days.

When submitting a data rights request, please include your registered mobile number or email address and a description of your request so that we can process it efficiently. For account security purposes, abt88 may need to verify your identity before fulfilling a data access, correction, or deletion request. Identity verification for this purpose is limited to confirming details already held on your account and will not require you to submit new documentation unless strictly necessary.